Cookie Policy

TEA Software Inc. · Effective: August 17, 2026 · Last updated: August 17, 2026

1. What this policy covers

Cookies are small text files placed on your browser or device when you visit a website. This Cookie Policy explains how TEA Software Inc. ("TEA," "we," "us") uses cookies and similar technologies on teasoftware.io (the "Site") and the TEA platform, and the choices available to you. It should be read together with our Privacy Policy.

2. Our approach: minimal by design

We keep cookie use to the minimum needed to run a secure website and platform:

  • Essential cookies. Cookies on the Site exist to route your requests, protect against spam and malicious traffic, and — on the TEA platform — keep authorized users securely signed in.
  • Functional preference cookies on the platform. The TEA platform sets a small number of cookies in response to choices you make, such as switching to dark mode or reusing a recent sign-in, so the interface remembers your preferences.
  • Cookieless analytics. Website measurement uses a privacy-focused analytics service (Cloudflare Web Analytics) that does not use cookies, does not fingerprint devices, and does not track individuals across sites.
  • No advertising cookies. We do not use advertising, targeting, or cross-site tracking cookies, and we do not place third-party ad pixels on the Site.
  • No sale of cookie data. We do not sell or share information collected through cookies.

Because our cookies are strictly necessary or set in response to your own choices, applicable law does not generally require opt-in consent for them. If we ever introduce non-essential cookies (for example, richer analytics or marketing cookies), we will update this policy first and request consent where required before setting them.

3. Cookies on the website (teasoftware.io)

CookieProviderPurposeCategoryDuration
AWSALB, AWSALBCORSAmazon Web ServicesKeep your visit routed to the same server so pages load consistently (load balancing).Strictly necessary~7 days
_GRECAPTCHAGoogle reCAPTCHAProtects the demo request form against spam and automated abuse.Strictly necessary~6 months
__cf_bm, cf_clearanceCloudflareBot detection and security challenges; set only when protection features run.Strictly necessary30 min / up to 1 year
tea_notice_dismissedTEARemembers that you dismissed the cookie notice so it is not shown again.Strictly necessary1 year

4. Cookies on the TEA platform

CookieProviderPurposeCategoryDuration
sidTEAKeeps authorized users securely signed in.Strictly necessary1 day
scheckfpTEAPerforms a security check of your browser to help protect accounts against session misuse.Strictly necessary48 hours
laucTEASupports authentication for the most recently used account.Strictly necessary1 day
ladTEARemembers a device used for sign-in.Strictly necessary30 days
lun, lldTEARemember the most recent account used so repeat sign-in is easier.Functionallun: 365 days; lld: 180 days (up to 6 months in the sign-in service)
bba_rses, ralTEARestore the account and page after automatic sign-out.Strictly necessarybba_rses: 1 day; ral: 3 hours, or 5 hours after session expiry
dark, displayBalances, reducedMotionTEARemember your theme, balance visibility, and motion preferences.Functional365 days
generalMenus, miningMenus, backofficeMenus, settingsMenusTEARemember your menu layout.FunctionalConfigured for 10,950 days (30 years); browser limits may shorten retention
navexpTEARemembers whether navigation is expanded.Functional30 days
appV, pwaUpdatedTEATrack the application version and recent app updates.Strictly necessaryappV: 1 day; pwaUpdated: 2 minutes
pk_noof-*, pk_used-*TEARemember your passkey prompt preferences.Functional365 days
charts_settings, assetDetailsPanelWidthTEARemember chart settings and the width of the asset details panel.Functional365 days
cid*_nftperfchart_dashTEARemembers the currency selected for the performance chart.FunctionalApproximately 14 days
nativeNotificationsTEARemembers your notification preference.FunctionalConfigured for 3,000 days when enabled or 30 days when disabled; browser limits may shorten retention
errs_*TEARemembers dismissed error notices.Functional1 day
kycSubmittedTEARemembers that identity verification information was submitted.Strictly necessary4 hours
fiatBankAgreementTEARemembers the banking agreement acknowledgment.Strictly necessary30 days

The TEA platform also uses local storage for interface preferences and cached application data. In native app builds, values otherwise stored as cookies are held in local storage. Cookie expiry does not automatically remove all data held in local storage.

5. Managing cookies

Most browsers let you view, block, and delete cookies through their settings. Blocking strictly necessary cookies may prevent parts of the Site from working and will prevent sign-in to the TEA platform; blocking functional cookies only means the platform will not remember your preferences. To learn more about cookies generally, including how to manage them in your browser, you can visit allaboutcookies.org.

6. Changes to this policy

We may update this Cookie Policy from time to time, for example if the technologies we use change. The "Last updated" date above shows the most recent revision, and material changes will be reflected on this page before they take effect.

7. Contact

Questions about this policy can be sent to legal@teasoftware.io, or by mail to TEA Software Inc., 600 N Broad Street, Suite 5 #4138, Middletown, DE 19709, USA.